Why buy from The English Log Company?
With the thriving market of stoves and open fires and the monumental rise in gas and oil prices, there are many companies now selling firewood. Here at The English Log Company, we pride ourselves on our superior products and are a huge believers in 'good old fashioned', professional, customer service. Our Kiln dried wood is superior quality. All our wood passes our strict quality control.
Be careful when buying wood from other smaller companies, especially after Christmas or towards the end of the season. This is often the time when suppliers have run out or quality is very poor and moisture levels very high if they have not seasoned properly.
Is your Kiln dried hardwood ready to burn?
Yes, most definitely. It is ready for immediate use.
What is kiln dried wood and what are the benefits?
This is a common question. Kiln drying is a process the wood goes through. The wood is dried in unique large kilns. The reason for kiln drying is to improve the overall quality of the wood providing you with a low moisture content of around 15%. This provides a clean burn with maximum heat output and therefore you are likely to use less wood making them more economical. The kilns are wood fired so very Eco-friendly.
When is the best time to buy firewood?
All our wood is ready for immediate burning so you can buy at a time to suit you. We do recommend you keep stocked up to avoid running out. Christmas is always an incredibly busy time of year for all and a time that fires are most in use.
Top Tip…November – check your stocks and diarize for a Christmas delivery!
What weight is the wood?
This is a common question, however you should never buy wood by weight. The wetter the wood is the heavier it is. The drier it is, the lighter it is. We sell wood by volume. Kiln dried hardwood is likely to produce twice as much heat as poorly seasoned wood. As you achieve a hotter, longer burn, less wood will be needed making the Kiln dried wood more economical.
Top tip…Never buy wood by weight. The wetter the wood is the heavier it is!
What moisture content should I expect?
Our kiln dried wood is dried to an average of 15% moisture.
What size can I buy?
Our large crates of Kiln dried wood are available in 1m3 and 2m3. The logs size is 9 inches.
What is the lead time for delivery?
On receipt of your order we will call you within two working days to arrange a suitable delivery time. Your delivery will be made within 2-5 days from order. We will always try to be as flexible as possible.
How do I store my wood?
The best way to store your firewood is outside, protected from rain water but allowing the air to circulate through the wood. We have designed a unique Log Store which can be viewed on our website. The stores have a covered roof. The wooden sides have spaces in between each piece allowing the air to circulate and the fire wood to breathe. The stores are available in small, medium and large. We also offer a bespoke service - we can supply made to measure log stores. Please call for further details.
Are your prices inclusive of vat & delivery?
All prices are inclusive of vat. We offer a free delivery service on orders over £129 nationwide via our national distribution partner. Orders under £129 delivery charges apply.
How can I place my order?
Orders can be placed via our website www.theenglishlogcompany.com or via our telephone order line. If you require any advice on our products please call our friendly team on 01423 360212 and we will be delighted to assist and discuss your requirements.